Thanks for using Black Pearl Mail for your new email branding, analytics and signature management. Note that you will need to have Admin access in order to implement the instructions below.
If you do not have Admin access, don't panic, we're always on hand to help you out. Just email us at firstname.lastname@example.org or click on the orange support button in the bottom left corner of this page.
How it works
The globally distributed Black Pearl Mail technology applies your branding and signatures on outgoing emails. This allows branding to be applied consistently on all emails, even when you send from your mobile phone or tablet. It also lets you manage your branding and signatures centrally in the online dashboard, and generates analytics and reporting on your outgoing email traffic e.g. Sender, Recipient, Subject, Date sent, received and opened.
As your new email branding is applied after the email is sent you should remove your old signature in your email client (desktop, laptop, tablet and/or mobile devices).
We highly respect your privacy and security, and as such do not store the content of your emails.
Firstly, in order to provide you with the best email delivery experience possible, we recommend you update the SPF record(s) for all domains you send email for. This ensures that emails sent from these domains aren’t accidentally caught by spam filters. If you do not currently have SPF records setup and would like more information these articles will be useful:
Secondly, to have your new email branding applied, follow the instructions below. Remember, we're always on hand if you get stuck or have any feedback on these instructions.
- Sign in to your G Suite administrator control panel.
- Click on the Apps icon
- Click on the G Suite icon
- click on the Gmail icon
- Scroll down to the bottom and click on Advanced Settings
- On the General Settings page, scroll right down to the bottom
- Add the Outbound gateway "smtp.blackpearlmail.com"
- Click Save changes
- Your email is now routing via Black Pearl Mail.
As always, we're on hand if you get stuck - just email us on email@example.com or click on the orange support button in the bottom left corner of this page.