Apple Mail Setup

To have your new stunning looking emails, follow the below instructions to start routing emails via Black Pearl Mail.

If you have any questions please don't hesitate to contact support on support@blackpearlmail.com or log into Black Pearl Mail and click on Live Support.

Note: The password you saved in Black Pearl Mail takes about 10 minutes to go through the system before it will work... sorry for the slight delay.

To configure the 'Mail' app on an Apple device for sending via Black Pearl Mail, just follow these steps:
  1. Open the Mail application
  2. From the Mail menu choose Preferences
  3. Select the Accounts tab
  4. Select the Account you want to update in the right hand pane
  5. Click on the dropdown Outgoing Mail Server (SMTP) and choose Edit SMTP Server List..
  6. Add a new server by clicking on the +
  7. Description: Black Pearl
  8. Server Name: smtp.blackpearlmail.com
  9. Click on the Advanced tab
  10. Ensure Use default ports (25, 465, 587) is selected
  11. Ensure Use Secure Sockets Layer (SSL) is checked
  12. Authentication: Password
  13. Username: [your email address]
  14. Password: password setup for your Black Pearl account
  15. Click OK to save
  16. Close the Preferences window
  17. Quit Apple Mail completely, and restart
  18. You are alll done!
  19. Send a test email to check your emails are being branded by Black Pearl now.

As always, we're on hand if you get stuck - just email us on support@blackpearlmail.com or log into Black Pearl Mail and click on Live Support

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