Other Mail Server

Welcome

Thanks for using Black Pearl Mail for your new email branding, analytics and signature management. Note that you will need to have Admin access in order to implement the instructions below.

If you do not have Admin access, don't panic, we're always on hand to help you out. Just email us at support@blackpearlmail.com or click on the orange support button in the bottom left corner of this page.

How it works

The globally distributed Black Pearl Mail technology applies your branding and signatures on outgoing emails. This allows branding to be applied consistently on all emails, even when you send from your mobile phone or tablet. It also lets you manage your branding and signatures centrally in the online dashboard, and generates analytics and reporting on your outgoing email traffic e.g. Sender, Recipient, Subject, Date sent, received and opened.

As your new email branding is applied after the email is sent you should remove your old signature in your email client (desktop, laptop, tablet and/or mobile devices).

We highly respect your privacy and security, and as such do not store the content of your emails.

Instructions

If you have another mail server type, then you just need to follow the documentation for your specific mail server for setting up an Outbound Gateway or Mail Relay.  Terminology can differ slightly between mail server types.

In essence all you are looking to do is forward on all outbound mail to Black Pearl at:

smtp.blackpearlmail.com

We will then apply the email template,including your branding and personal signatures, and then deliver email messages to their intended recipients.

Note that you will not need to make any changes on the email clients themselves, as the mail server takes care of the routing of emails for you.  The exception is if you are using POP or IMAP to your mail server.  If this is the case please see POP/IMAP Setup

If you would like us to provide specific instructions for other specific mail servers please don't hesitate to email us on support@blackpearlmail.com or click on the orange support button in the bottom left corner of this page.

As always, we're on hand if you get stuck - just email us on support@blackpearlmail.com or log into Black Pearl Mail and click on Live Support

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