Black Pearl Mail Support Center

Quick resolution begins here.

All Systems Operational


Return to Black Pearl Mail

Acceptable Use Policy

Use of the Black Pearl Mail Services is subject to this Acceptable Use Policy ("AUP"). If not defined here, capitalized terms have the meaning stated in the applicable contract ("Agreement") between customer, reseller or other authorized user ("You") and Black Pearl Mail (“BPM”).  You agree not to, and not to allow third parties or Your End Users, to use the Services:
  • to generate or facilitate unsolicited bulk commercial email
  • to violate, or encourage the violation of, the legal rights of others
  • for any unlawful, invasive, infringing, defamatory, or fraudulent purpose
  • to intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature
  • to interfere with the use of the Services, or the equipment used to provide the Services, by customers, authorized resellers, or other authorized users
  • to alter, disable, interfere with or circumvent any aspect of the Services

Your failure to comply with the AUP may result in suspension or termination, or both, of the Services pursuant to the Agreement. BPM reserves the right to place a daily cap on the number of End-User outbound emails sent within a 24 hour period. This cap is currently set at 1000. Customer can apply for cap to be temporarily removed by contacting Support.

Feedback and Knowledge Base

// // //