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  1. 31 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. light design after 1st reply

    I rarely initiate emails with clients 9 out of 10 times I am replying back to them so I would like if there is a way to allow the full template to show on the inital reply and any additional replies get the light design (no images). I understand if this is not possible but figured I could ask.

    24 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 20 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Nick responded

    Hi. Currently we do not do full branding on replies and forwards as that can be a visual nightmare! It is a good point having just basic signature details on replies and forwards. We have put this into our development schedule and will keep you posted on progress. Thanks

  4. Flag for including signature in replies

    Might be pretty awesome if there was a flag we could include that would be parsed to make the reply show contact details.

    Example:

    Prospect e-mails me, "Hey, I'd love to talk about buying your stuff -- can you send me your contact info?"

    Me: "Sure! I've included all of my contact information in my signature, courtesy of Black Pearl; you're welcome to call me any time! ###ADDSIGNATURE### "

    13 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to copy existing user details

    Would be nice if we could have a "copy" option that lets us copy an existing user (at least the fields to the new user interface) so it will be easier to set up new users.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Personal Picture

    I was wondering if you could add a way that we can put our personal pictures on the signature line. With our branding, we like for people to see who we are and that might be a deal breaker for the service we are looking for.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Better Quality Photos!

    Any chance we can work on getting better quality photos? This 250x250 pixel is not cutting it... Pixelates our logos and photos.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. showing "via blackpearl"

    Please provide an option to opt out of this.
    I do not think it is professional looking.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Nick responded

    Absolutely. This is a planned development which we expect to roll live in next 60 days.

  11. Offer Disclaimer Snippets and Tiles

    It would be great to have templates for various disclaimers, and to give a user the option to compound and edit them. For example, legal disclaimers and a save a tree reminder. Furthermore, the disclaimers should have placeholders for the recipient and the sender. One textbox / paragraph for a disclaimer is just too less.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to Copy Existing Signature Templates

    Would love to have the ability to copy existing signature templates. Some clients need to change their signature a lot to include events, holidays etc

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reseller Programme

    Being a visual communications company I would like to integrate Blackpearl into my clients overall brand strategy and wonder if there is a possibility of developing a Reseller Programme.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add feature to export click stats

    an option with the analytics to be able to export the raw click and open data for any of the reports.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. HTML Signatures

    I Have a HTML signature, I need to use that.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fix Typos

    There was another towards the beginning of the signup that I can't remember, but this sentence isn't written very professionally:

    "To fully activate your account, and to start sending awesome emails you’ll need to update your mail platform, you'll need to:"

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notifications of Opened Emails

    Would be very helpful if I could log in to Analytics and check a box for any emails that I'd like to be notified of when they are opened. Via SMS or even email would be great.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Contact Number

    It is extremely frustrating that there is no contact number for your support team. Sorting out issues is all done via e-mail which is slow and inefficient.

    Not a first class service.

    1 vote
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